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The iCAP certification provides assurance to operators and consumers that IGT's business-to-consumer (B2C) websites and IGT platforms offered in the business-to- business (B2B) market are trustworthy, and also validates that they are compliant with the Internet Responsible Gambling Standards (IRGS). In 2012, the
"IGT will continue to operate with the highest standards of service, integrity, and responsibility," said Matteo Monteverdi, Senior Vice President, Global Product Marketing, Interactive. "One of our primary Corporate Social Responsibility objectives is to ensure the integrity of the products and services we offer for the sole purpose of protecting players around the world. We will continue to strive to meet and, where possible, exceed iCAP requirements, and institutionalize a program that will be ever evolving and continually improving."
IGT applied for iCAP certification at the beginning of January. The application verified the effectiveness of the technology solutions and tools IGT provides on its remote gaming platforms to monitor players' behavior and assess any potential excessive or illegal gaming activities.
To obtain the iCAP certification, IGT received an independent assessment by Gambling Integrity (GI), a
In order to comply with the iCAP certification requirements, the Company enhanced the responsible gaming content found on IGT's B2C portal, www.IGTGames.com. In addition, the Company designed an e-learning training for B2C Contact Center employees.
In particular, IGT offers:
"Congratulations to IGT for the rigorous iCAP assessment," said
About IGT
IGT (NYSE:IGT) is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. Leveraging a wealth of premium content, substantial investment in innovation, in-depth customer intelligence, operational expertise and leading-edge technology, our gaming solutions anticipate the demands of consumers wherever they decide to play. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 13,000 employees. For more information, please visit www.IGT.com.
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