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What We Do

Brightstar Lottery is a forward-thinking global leader in lottery with experience as a system provider, game creator, omnichannel technology provider and lottery operator, providing best-in-class retail and digital solutions and award-winning games. Our expertise in lottery technology, sales, operations, product development, instant lottery systems and iLottery enables our customers to excel and distinguish their lotteries from all other forms of gaming.

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Loyalty

Our loyalty solution offers lotteries the ability to create their own programs using our flexible Brightstar Command platform. Players can earn points by registering, logging in, making deposits, and playing games. Lotteries can create player loyalty levels with their own rules and calculation methods. Additionally, because the loyalty program is hosted in Command, lotteries have access to our player account management module or can use their own.

 

Features include:

Flexible Triggers

Numerous types of actions that will trigger various types of awards, including points, vouchers, and cash prizes

Ease of Creation and Management

Enables promotions to be created, edited, cloned, and reused by system administrators, fueling operational efficiency

Secure Communication

Notifications can be triggered by events or sent instantly on demand to individual players and groups via email, SMS, or push notifications.

Applicability Control

Target customized segments, groups, and VIP players for specific marketing campaigns and promotions.

Automation

Provide as much automation as possible to eliminate manual effort and errors.

Analytics

Promotion performance and insights that illuminate how to optimize results. 

Players earn and redeem points through a configurable and flexible loyalty points program, which adds to a player's loyalty balance when a qualifying action is completed. Additional limited-time campaigns can be layered into the program to earn extra points. Players can use their points for free lottery tickets, vouchers, bonus cash, and merchandise, all available with simple integrations.

Powered by Brightstar Interface and Mobile Lottery Solution, players will find it convenient to redeem points for lottery products.

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Second Chance

The Brightstar Second Chance System is a player promotional engine that enables lotteries to keep players engaged. It provides a way for lotteries to create promotional drawings that enable players to enter non-winning or winning tickets, opt into special draws with no purchase necessary, or participate in chained second-chance promotions that can renew interest and continue participation. Powered by Brightstar Interface and Mobile Lottery Solution, players can quickly and easily submit tickets to enter drawings.

The solution is extremely flexible and allows lotteries a variety of draw types, configurations, player entry methods, and bonus capabilities to choose from.

Pool – Any product of scratch or online will be included in this draw; it is not necessary to define the game.

Promotion – Similar to pool, except that the game included is defined.
Multi-Entry – Players will receive a random bonus-based entry.

Value Pool/Promotional – A specified value of tickets must be entered for the promotion.

Entry Pool/Promotion – Must enter a certain number of specific tickets, e.g., at least 3 Lucky 7 tickets.

Collect the Set – Must enter a certain number of tickets from the same overall game library in varying denominations, e.g., 1 $5 Lucky 7, 1 $10 Lucky 7, and 1 $15 Lucky 7.

End of Game – A one-time special drawing.

Second Chance draws can be configured based on

  • Daily or monthly recurrence
  • The number of draws
  • One-time drawing

Draws can cascade into each other, meaning that the winners from one drawing can transition into a final drawing for a grand prize.

  • External – manual selection of winners based on entries.
  • Automatic – selection against an RNG service to determine winning entries.

Ability to qualify and adjust winners based on lottery rules and regulations before the list is finalized and winners are notified.

Ticket entry
  • Web codes
  • Instant Ticket ID matched with a hash file.
Bonus Capabilities
  • Purchase date 
  • Entry window timeframe 
  • Cost of a ticket